TC21-HC and TC26-HC

If you’re considering purchasing low-cost mobile phones for your workers, step up to the TC21/TC26 Touch Computers — without stepping up in price. All the right business features help your workers capture and access the data they need to act faster and more efficiently. The right rugged design delivers reliable operation, day in and day out. The right business class accessories makes the TC21/TC26 easier to use and easier to manage. With multiple configurations at different price points, you pay only for the features your workers need, including connectivity — the WiFi-only TC21 for workers inside the four walls or the WiFi/cellular TC26 for workers out in the field. Powerful complimentary Mobility DNA tools are pre-loaded and ready to use, making it easier to stage, secure and troubleshoot devices; capture and send data to your applications right out of the box; restrict access to features and applications; and more. And the Mobility DNA Enterprise License delivers premium voice capabilities over WiFi and unlocks a powerful data toolkit that takes workforce productivity and device management simplicity to a new level.


A NEW LEVEL OF FEATURES FOR A VALUE-PRICED DEVICE

Lightweight Right-Sized Small Design - Lightweight, easy to carry and easy to operate with one hand.


Android Familiarity - Virtually eliminate training with the familiarity of Android and the built-in support of future Android releases provide superior future-proofing.


Large 5-Inch High Definition Advanced Touchscreen - Get plenty of space to interact with your applications. And the touchscreen is easy to view indoors and outside in bright sunlight.


Built for Business - Waterproof, dustproof, drops to concrete, snow, rain, heat, freezing cold — the TC21/TC26 can handle it all. Plus, the display and scanner exit window are fortified with Gorilla Glass.


The Right Service Plan for the Right Price - Constant peak performance and device uptime. That’s the upside of protecting your investment with Zebra OneCare™ SV. Reduce device vulnerabilities, eliminate unexpected disruptions and unbudgeted repair expenses. You can also optimize your service with additional, flexible for-fee modules that provide expedited repair shipping, battery maintenance, device commissioning and cloud-based device visibility.


LifeGuardTM — A Lifetime Security Guard for Android - LifeGuardTM for AndroidTM provides the security patches and updates you need to keep your TC21/TC26 devices secure every day they are in service. Included with your warranty and with all Zebra OneCare Support Service agreements.

Extensive Business-Class Accessory Family - Easily and cost-effectively manage any size device pool in any environment with single and multi-slot chargers and cradles, vehicle holders, wearable and carrying solutions and more.


All the Wireless Connections You Could Ever Need - When it comes to wireless, the class-leading TC21/TC26 offers it all — WiFi, cellular, Bluetooth, GPS and NFC.


Zebra’s Most Powerful ‘Ultimate Series’ Platform - Simultaneously run the most demanding applications of today and tomorrow. And the TC21/TC26 is a natural fit for businesses that utilize Zebra’s other mobile devices.


Capture it all With a High Resolution 13 MP Rear Camera - From proof of delivery to a damaged package, completed repair, occasional barcode capture and more, do it all with the integrated autofocus color camera.


Superior Voice Quality and Functionality - VoLTE delivers superior voice quality over cellular networks, while Zebra’s advanced VoWiFi technology, included with the Mobility DNA Enterprise License, delivers superior voice quality over all of your WiFi voice applications — for example, Push-to-Talk Express¹ for basic walkie-talkie style communications, the Workforce Connect PTT Pro² subscription service for walkie talkie-style communications over cellular and WiFi networks, and Workforce Connect Voice³ to turn TC21 and TC26 devices into fully-featured PBX handsets.

THE MOST OPTIONS IN ITS CLASS

Choose the Right Scanning Option for Your Applications - For scan-intensive 1D/2D applications, choose the SE4710 for faster-than-ever barcode capture. For light to moderate 1D/2D scanning requirements, choose the SE4100. And if you just need every-now-and-then barcode capture, the high resolution 13 MP camera in the base model can do the job.


Add a 5 MP Front Camera for Video Calls - Enable technicians in the field to collaborate with experts to increase first-time-to-fix rates, simplify on-the-job training and more.

A Removable Single or Multi-Shift Battery - The standard battery provides more than enough power to outlast a shift, or choose the extended battery that is ideal for long or double shifts.4 And since the battery is removable, you never need to take the device out of service for charging.


Create A Complete Hands-Free Wearable Solution - The optional wrist-mount accessory provides the comfort and productivity boost of hands-free operation. And your workers can just tap to pair with Zebra’s RS5100 Bluetooth ring scanner and Zebra mobile printers.

UNPARALLELED VALUE WITH COMPLIMENTARY MOBILITY DNA TOOLS

Add Powerful Enterprise Features with Mobility Extensions (Mx) - Choose from over a hundred features to improve the security, data capture support, wireless connectivity and device manageability of the standard Android operating system. You’re in charge — you decide what and when to activate. And features can be automatically configured via your Enterprise Mobility Management (EMM).


Stage Your Devices for Use in Seconds with StageNow - Easily stage a handful or thousands of Android devices with a quick scan of a barcode or tap on an NFC tag.


Enterprise Home Screen - Easily control the applications and device features your workers can access. And you can create different configurations for different teams, such as sales and marketing — no developer required.

It’s a Snap to Enter Barcodes Into Your Apps - Send barcodes captured with the scanner right into your existing apps with Zebra’s DataWedge — no programming or modification of your existing apps required. The result? A big time-savings — without any cost.


Take Full Advantage of Data Capture Features with EMDK - The Zebra Enterprise Mobility Development ToolKit (EMDK) has everything you need to fully utilize data captured by any TC21/TC26 feature in your applications.


Improve Device Uptime with Device Diagnostics - Eliminate the high cost of needlessly sending devices that don’t need repair to the Zebra Repair Center with Device Diagnostics. This simple to use tool allows administrators and end users alike to test the main systems on Zebra mobile computers with a simple press of a button to reveal whether the device can be fixed on site — or must be sent out for repair.

UNLOCK A POWERFUL SUITE OF OPTIONAL BIG BUSINESS TOOLS

Optional Mobility DNA Enterprise License - Unlock powerful voice and data tools to maximize the functionality and value of your TC21/TC26 devices. You get superior voice quality, including full-duplex voice. And a suite of innovative data solutions take device management, device security and data entry to a new level of simplicity.

Specifications

Physical Characteristics


Dimensions

With standard battery: 158 mm L x 79 mm W x 13.7 mm D
With extended battery: 158 mm L x 79 mm W x 17.3 mm D

Weight

236g with standard battery; 269g with extended battery

Display

5.0 in. color HD (1280 x 720); LED backlight; Corning® Gorilla® Glass

Imager Window

Corning® Gorilla® Glass

Touch Panel

Capacitive Touch Panel; multi-touch

Power

Removable/serviceable rechargeable Li-Ion; Standard battery: ≥ 3300 mAh/12.54 Wh; Extended battery: 5260 mAh/20.25 Wh

Expansion Slot

One 128 GB micro SD slot

SIM

1 Nano SIM slot; optional eSIM (TC26 only)

Network Connections

TC21: WLAN, WPAN, USB 2.0 hi-speed (host and Client)
TC26: WWAN, WLAN, WPAN, USB 2.0 hi-speed (host and Client)

Notifications

Audible tone; multi-color LEDs; vibration

Keypad

On-screen keypad

Audio

Speaker - 1 Watt; Voice support (Internal speaker/receiver and microphones)

Buttons

Scan on each side; volume up/down; power; push-to-talk (PTT) keys

Performance Characteristics


CPU

Qualcomm SnapdragonTM 660 octa-core, 1.8 GHz

Operating System

Android 11; upgradeable to Android 14

Memory

GB RAM/64 GB Flash memory; 3 GB RAM/32 GB Flash memory

User Environment


Operating Temperature

4°F to 122°F / -10°C to 50°C

Storage Temperature

-30°F to 158°F / -30°C to 70°C

Humidity

5% - 95% non condensing

Drop Specification

4 ft./1.2 m drop to concrete per MIL-STD 810G across operating temperature

Tumble Specification

300 tumbles, 1.6 ft./0.5 m

Sealing

IP67

Electrostatic Discharge (ESD)

+/-15 kV air discharge, +/-8 kV direct discharge; +/-8 kV indirect discharge

Interactive Sensor Technology (IST)


Light Sensor

Automatically adjusts display backlight brightness

Motion Sensor

3-axis accelerometer with MEMS Gyro

Proximity Sensor

Automatically detects when the user places the handset against head during a phone call to disable display output and touch input.

Data Capture


Scanning

SE4100 1D/2D imager; SE4710 1D/2D imager
Camera scanning (SKU dependent)

Camera

Rear camera 13 MP; optional front camera 5 MP

NFC

Integrated; MIFARE, ISO 14443 A&B , FeliCa , ISO 15693 and NFC Forum supported cards; read range up to 50 mm

Wireless WAN Data and Voice Communications


Radio Frequency Band (TC26 only)

  • GSM: 850/900/1800/1900
  • UMTS: B1/B2/B3/B4/B5/B8/B9/B19
  • LTE-FDD: B1/B2/B3/B4/B5/B7/B8/B19/B20/B28
  • LTE-TDD: B38/B40/B41
  • LTE: Category 6

Voice Communications

Optional Push-to-Talk (PTT) Express¹ Mobility DNA software application for instant PTT walkie-talkie style calls inside the four walls.

Optional Workforce Connect Push-to-Talk (PTT) Pro² Mobility DNA easy-to-deploy, cost-effective subscription-based software application that provides instant PTT walkie-talkie style calls inside and outside the four walls via an easy-to-deploy subscription service.

Optional Workforce Connect Voice³ to turn TC21/TC26 devices into fully-featured PBX handsets with a custom interface that makes it easy to execute even the most complex telephony features — eliminating the need to purchase and manage additional voice-enabled devices.

GPS (TC26 only)

GPS with A-GPS: Glonass; BeiDou; Galileo

Wireless LAN


WLAN Radio

IEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w; Wi-Fi™ certified; IPv4, IPv6, 1x1 MU-MIMO

Data Rates

2.4 GHz: 802.11b/g/n — 20MHz, 40MHz — up to 150 Mbps
5 GHz: 802.11a/g/n/ac – 20MHz, 40MHz, 80MHz – up to 433 Mbps

Operating Channels

Channel 1-13 (2412-2472 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13

Channel 36-165 (5180-5825MHz): 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165

Channel Bandwidth: 20, 40, 80 MHz

Actual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency

Security and Encryption

WEP (40 or 104 bit); WPA/WPA2 Personal (TKIP and AES); WPA3 Personal (SAE); WPA/WPA2 Enterprise (TKIP and AES); WPA3 Enterprise (AES) — EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP and EAP-PWD; WPA Enterprise 192-bit Mode (GCMP-256) - EAP-TLS; Enhanced Open (OWE)

Certifications

802.11a/b/g/n; WPA; WPA2; WPA3

Fast Roam

PMKID caching; Cisco CCKM; 802.11r (Over-The-Air); OKC

Wireless PAN


Bluetooth

Bluetooth 5.0 BLE, Class 2

Environmental Compliance


  • RoHS Directive 2011/65/EU; Amendment 2015/863
  • REACH SVHC 1907/2006

For a complete list of product and materials compliance, please visit

www.zebra.com/environment

Warranty


Subject to the terms of Zebra’s hardware warranty statement, the TC21 and TC26 are warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For the complete warranty statement, please visit:
www.zebra.com/warranty

Recommended Services


Protect your TC21/TC26 mobile devices with Zebra OneCare™ SV, the right-priced service for Zebra’s right-priced mobile devices. You get two years of protection against failure, coverage for normal wear and tear, live and online technical support, priority repair turnaround time and free shipping, as well as cloud-based visibility into reports on your devices — including repairs, tech support cases, contracts, LifeGuard Analytics for Android security patch status, and more. For more information on recommended services, please visit
www.zebra.com/zebraonecare

Footnotes


1. Workforce Connect PTT Express is pre-loaded with a 90-day evaluation license. A full license must be purchased to continue use after 90 days evaluation.
2. To enable maximum performance and voice quality for Workforce Connect PTT Express, PTT Pro and other VoWiFi solutions, the Mobility DNA Enterprise License is recommended.
3. Mobility DNA Enterprise License is required to deploy Workforce Connect Voice and other 3rd party full duplex voice solutions for optimal performance and support.
4. Based on typical user profiles.
For details related to Common Criteria support, please visit:
www.zebra.com/commoncriteria

Mobility DNA™ Professional Integrated Solutions


Mobility DNA™ is available on Android only. Mobility DNA Professional integrated solutions are preloaded and pre-licensed, provided at no cost. To take advantage of the complete Mobility DNA offerings for the TC21/TC26, a Mobility DNA Enterprise license is required. For more information about Mobility DNA tools,
please visit
www.zebra.com/mobilitydnakit